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About ALP employer services
Established in 2004, Automotive Lease Packaging Pty Ltd (ALP) provides car finance, vehicle procurement, leasing and fleet management for both private and business customers all around Australia. We specialise in providing the full suite of services related to novated leasing facilities for cars. We do not provide any other salary packaged goods and services directly.
ALP collaborates with a number of salary packaging companies to provide employees with a wide range of salary packaged goods and services. This enables us to concentrate on continuing to provide state of the art automotive leasing services.
Experienced in providing corporate services
ALP’s experience in providing effective services to public sector agencies, large organisations and SME’s are demonstrated by our many on-going contracts including:
ALP has been the sole supplier of self-managed lease services to Northern Health (Victoria) for the past 6 years. Services to Northern Health employees are supplied subject to a head agreement. Northern Health is currently in the process of extending salary packaging opportunities to an additional 4,000 staff.
Take advantage of refined systems and services
ALP provides services for effective working arrangements and efficient systems including:
Attractive, customised deals
Over 80% of our clients are not obligated through their employers to use ALP’s novated leasing services but choose to do so because we offer the most attractive, customised deals. Operating in this highly competitive part of the market ensures that ALP is constantly seeking better ways to meet the specific needs of each and every individual customer.
Customers love us
ALP’s capability to provide effective and efficient automotive leasing services is evidenced by our business doubling each year, 80% of our work arising through referrals and a customer retention rate of over 70%.
Approach to providing novated leasing services
ALP strives to be the Australian leader in all areas of car finance, procurement, fleet management and novated leasing whilst maintaining the highest levels of customer satisfaction. ALP’s business model directly addresses customer needs for transparency, multiple options, and minimised risk.
In addition ALP will offer the following features and services to provide optimal flexibility to your employees and the very best deals available in Australia:
* Payout penalties include specific fixed or pro-rata fees that must be paid in the event of early termination. Retained interest refers to the practice of lenders, upon early contract cessation, to add future, unpaid interest to the payout figure.
How it works
ALP’s Contract Manager will work closely with your Contract Manager to establish clear mutual expectations, KPIs and an effective system for working together.
Exemplary customer focused service
ALP’s experienced sales staff will tailor car and finance packages to the employee’s specific needs taking into account their taxation benefits, cost effectiveness and vehicle desires. We will ensure that each employee is confident and capable of making an informed decision that best suits their personal circumstances and requirements.
ALP has built their business by providing exemplary customer focused service. Flexible lease options are central to our offerings and include our ability and willingness to:
Unique to ALP’s novated lease quotes is a transparent finance amortization schedule providing month by month information on interest charges, cumulative payments, payout amounts and the interest to be saved by early payout.
* typically a discounted rate which may not include no payout features and benefits.
Our system enables employers to obtain timely information, by email, hardcopy or direct viewing access, concerning all aspects of the automotive novated lease program including:
ALP is able to produce a range of other reports upon request at no additional cost.
Individual employees will be provided with a regular Driver’s Report via email which can also be viewed online. This report will provide a monthly and annual statement of actual to budgeted expenses, highlighting any required adjustments or variances.
The reports will include the following expenses: Management fees and charges; Lease and finance expenses; Service and maintenance; Fuel and consumables; Insurance, registration or roadside assistance in the month that they occur; and Other fees and charges.
Upon termination of the employee’s participation or employment, ALP will provide a set of reports to both the employee and employer detailing the total of all costs and charges levied during the lease term, the total of all periodic instalments paid by the employer and any surplus owed to or deficit payable by the employee. This report will be provided as soon as practicable after the ALP become aware of the impending termination of the lease.
As a matter of course ALP also provides reports electronically, on the basis agreed with each of our customers. Novated lease documents are also forwarded electronically to our customers before the commencement of the arrangement and executed documents are forwarded within a reasonable time following execution by all parties.
Proposed KPIs and performance targets
Following is a substantial list of possible Key Performance Indicators and Minimum Performance Targets in relation to each. ALP is confident, based on our current performance, that we can achieve all of these targets.
ALP proposes that employers use this list as a starting point to identify their most important KPIs and targets. ALP looks forward to an opportunity to discuss these with you.
Upon award of contract, ALP’s Contract Manager will meet with you to clarify mutual expectations and KPIs, agree a reporting format and regularity, and agree systems and processes for working together effectively.